Freshdesk
CommunityMCP server by wyre-technology · updated · ★ 0
MCP server for Freshdesk — tickets, contacts, companies, agents, groups, and knowledge base. Freshdesk is a community project by wyre-technology, not verified by a company domain.
Install Freshdesk
Built from the published package, never by AIclaude mcp add freshdesk -e FRESHDESK_DOMAIN=YOUR_FRESHDESK_DOMAIN -e FRESHDESK_API_KEY=YOUR_FRESHDESK_API_KEY -- docker run -i --rm -e FRESHDESK_DOMAIN -e FRESHDESK_API_KEY ghcr.io/wyre-technology/freshdesk-mcp:v1.0.8Run in your terminal. Add --scope user to use it in every project.
{
"mcpServers": {
"freshdesk": {
"command": "docker",
"args": [
"run",
"-i",
"--rm",
"-e",
"FRESHDESK_DOMAIN",
"-e",
"FRESHDESK_API_KEY",
"ghcr.io/wyre-technology/freshdesk-mcp:v1.0.8"
],
"env": {
"FRESHDESK_DOMAIN": "YOUR_FRESHDESK_DOMAIN",
"FRESHDESK_API_KEY": "YOUR_FRESHDESK_API_KEY"
}
}
}
}Settings, Developer, Edit config. Paste into claude_desktop_config.json and restart.
{
"mcpServers": {
"freshdesk": {
"command": "docker",
"args": [
"run",
"-i",
"--rm",
"-e",
"FRESHDESK_DOMAIN",
"-e",
"FRESHDESK_API_KEY",
"ghcr.io/wyre-technology/freshdesk-mcp:v1.0.8"
],
"env": {
"FRESHDESK_DOMAIN": "YOUR_FRESHDESK_DOMAIN",
"FRESHDESK_API_KEY": "YOUR_FRESHDESK_API_KEY"
}
}
}
}Add to ~/.cursor/mcp.json (all projects) or .cursor/mcp.json (this project).
{
"servers": {
"freshdesk": {
"command": "docker",
"args": [
"run",
"-i",
"--rm",
"-e",
"FRESHDESK_DOMAIN",
"-e",
"FRESHDESK_API_KEY",
"ghcr.io/wyre-technology/freshdesk-mcp:v1.0.8"
],
"env": {
"FRESHDESK_DOMAIN": "YOUR_FRESHDESK_DOMAIN",
"FRESHDESK_API_KEY": "YOUR_FRESHDESK_API_KEY"
}
}
}
}Add to .vscode/mcp.json. VS Code uses "servers", not "mcpServers".
codex mcp add freshdesk --env FRESHDESK_DOMAIN=YOUR_FRESHDESK_DOMAIN --env FRESHDESK_API_KEY=YOUR_FRESHDESK_API_KEY -- docker run -i --rm -e FRESHDESK_DOMAIN -e FRESHDESK_API_KEY ghcr.io/wyre-technology/freshdesk-mcp:v1.0.8{
"mcpServers": {
"freshdesk": {
"command": "docker",
"args": [
"run",
"-i",
"--rm",
"-e",
"FRESHDESK_DOMAIN",
"-e",
"FRESHDESK_API_KEY",
"ghcr.io/wyre-technology/freshdesk-mcp:v1.0.8"
],
"env": {
"FRESHDESK_DOMAIN": "YOUR_FRESHDESK_DOMAIN",
"FRESHDESK_API_KEY": "YOUR_FRESHDESK_API_KEY"
}
}
}
}Add to ~/.gemini/config/mcp_config.json (all projects) or .agents/mcp_config.json (this project).
gemini mcp add freshdesk docker run -i --rm -e FRESHDESK_DOMAIN -e FRESHDESK_API_KEY ghcr.io/wyre-technology/freshdesk-mcp:v1.0.8Gemini CLI was replaced by Antigravity CLI in June 2026 and remains only for enterprise licences and paid API keys.
MCP servers run with your permissions and can read what you give them access to. Some need an API key: check the README and add it under env in the freshdesk block.
Last commit 4 days ago
No licence found, so reuse rights are unclear
Clear description, published package or server URL, original repository
Not checked yet. What we check
What you need
| Setting | Needed | What it is |
|---|---|---|
FRESHDESK_Environment variable | Required | Freshdesk account subdomain — the part before .freshdesk.com (e.g. 'acme') |
FRESHDESK_Environment variable, secret | Required | Freshdesk API key (found under Profile Settings in the Freshdesk portal) |
MCP_Environment variable | Optional | Transport mode for the server. Set to 'stdio' for local CLI use; the image defaults to 'http' for gateway hosting. Default: stdio |
AUTH_Environment variable | Optional | Credential source: 'env' reads vars locally, 'gateway' expects header injection from the WYRE MCP Gateway. Default: env |
LOG_Environment variable | Optional | Log verbosity: debug, info, warn, error Default: info |
From the publisher's entry in the official MCP Registry. Required settings are already in the install config below as placeholders.
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Freshdesk: common questions
How do I install Freshdesk?
In Claude Code run claude mcp add freshdesk -e FRESHDESK_DOMAIN=YOUR_FRESHDESK_DOMAIN -e FRESHDESK_API_KEY=YOUR_FRESHDESK_API_KEY -- docker run -i --rm -e FRESHDESK_DOMAIN -e FRESHDESK_API_KEY ghcr.io/wyre-technology/freshdesk-mcp:v1.0.8. For Claude Desktop, Cursor and VS Code, paste the config shown above and restart. See the install guides.
Is Freshdesk the official server?
Freshdesk is a community project by wyre-technology, not verified by a company domain.
Is Freshdesk free?
The code is published under the NOASSERTION licence. The service it connects to may have its own pricing.
Is Freshdesk safe to use?
It scores 27 of 100. Grades: maintenance A, licence F, quality C. The security check has not run for it yet. Review the code before you install. How grades work.
What are alternatives to Freshdesk?
Similar MCP servers: Codebase Memory, ha-mcp, Agentic Flow, Pi MCP.
Does Freshdesk work with ChatGPT?
Not directly. It runs locally, and ChatGPT only connects to remote servers with a URL. Use it in Claude Code, Claude Desktop, Cursor, VS Code or Codex.
