AI Plugin Indexcustomer support
Freshdesk MCP servers and skills
There are 13 ways to connect Freshdesk to Claude, ChatGPT, Cursor and other AI assistants: 9 MCP servers and 4 skills. The most used is Freshdesk MCP (3 GitHub stars).
Best Freshdesk MCP servers, compared →Most used
MCP server for Freshdesk (TypeScript) — supports stdio and Streamable HTTP transports
Freshdesk MCP Pack — helpdesk ticket and contact management via Freshdesk API v2.
Freshdesk Support MCP server for Model Context Protocol hosts
Freshdesk Support MCP server for Model Context Protocol hosts
Connect Freshdesk modules to MCP clients so agents can retrieve ticket context and prepare supervised support actions.
Read tickets, contacts, companies, agents and groups; create, update and reply to tickets.
MCP servers (9)
- 1Freshdesk MCP hashcott · Developer toolsMCP server for Freshdesk (TypeScript) — supports stdio and Streamable HTTP transports78
- 2MCP Freshdesk pipeworx-ioFreshdesk MCP Pack — helpdesk ticket and contact management via Freshdesk API v2.76
- 3MCP Server Freshdesk nspr-io · Knowledge and memoryFreshdesk Support MCP server for Model Context Protocol hosts69
- 4Freshdesk mindstone · Knowledge and memoryFreshdesk Support MCP server for Model Context Protocol hosts58
- 5Freshdesk MCP by usefulapi m190 · AI and LLM toolsRead tickets, contacts, companies, agents and groups; create, update and reply to tickets.33
- 6Freshdesk pipeworx-ioFreshdesk MCP Pack — helpdesk ticket and contact management via Freshdesk API v2.30
- 7Freshdesk WYRE-AI · Knowledge and memoryMCP server for Freshdesk — tickets, contacts, companies, agents, groups, and knowledge base.27
- 8Freshdesk wyre-technology · Knowledge and memoryMCP server for Freshdesk — tickets, contacts, companies, agents, groups, and knowledge base.27
- 9freshdesk-mcp mrfentmenQuery Freshdesk: tickets, ticket details, contacts.10
Skills (4)
- 1Let MCP agents inspect and update Freshdesk tickets safely agentskillexchange · Knowledge and memoryConnect Freshdesk modules to MCP clients so agents can retrieve ticket context and prepare supervised support actions.42
- 2freshdesk 11vated · ProductivityFreshdesk - use when working on related tasks19
- 3freshdesk-list-tickets runehub-ai · AI and LLM toolsList support tickets from Freshdesk.17
- 4freshdesk ThinkfleetAI · AI and LLM toolsManage Freshdesk support — tickets, contacts, and agents via the REST API.15
Questions
Is there an official Freshdesk MCP server?
Check the publisher on each listing: servers published by Freshdesk itself are the official ones. The most used Freshdesk server here is Freshdesk MCP by hashcott.
How do I connect Freshdesk to Claude?
Pick a server below, open its page and copy the install command for Claude Code, or the config block for Claude Desktop. Most Freshdesk servers need an API key or token from your Freshdesk account.