Freshdesk

Name: Freshdesk
Author: WYRE-AI

Community

MCP server by WYRE-AI · updated 4 days ago · ★ 0

Score 27

MCP server for Freshdesk — tickets, contacts, companies, agents, groups, and knowledge base. Freshdesk is a community project by WYRE-AI, not verified by a company domain.

Install Add to Cursor Add to VS Code GitHub

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Works withClaude Code Claude Desktop Cursor Codex Gemini CLI VS Code Windsurf Antigravity CLI

Install Freshdesk

Built from the published package, never by AI

claude mcp add freshdesk -e FRESHDESK_DOMAIN=YOUR_FRESHDESK_DOMAIN -e FRESHDESK_API_KEY=YOUR_FRESHDESK_API_KEY -- docker run -i --rm -e FRESHDESK_DOMAIN -e FRESHDESK_API_KEY ghcr.io/wyre-ai/freshdesk-mcp:v1.0.12

Run in your terminal. Add --scope user to use it in every project.

Step-by-step: install Freshdesk in Claude Code

{
  "mcpServers": {
    "freshdesk": {
      "command": "docker",
      "args": [
        "run",
        "-i",
        "--rm",
        "-e",
        "FRESHDESK_DOMAIN",
        "-e",
        "FRESHDESK_API_KEY",
        "ghcr.io/wyre-ai/freshdesk-mcp:v1.0.12"
      ],
      "env": {
        "FRESHDESK_DOMAIN": "YOUR_FRESHDESK_DOMAIN",
        "FRESHDESK_API_KEY": "YOUR_FRESHDESK_API_KEY"
      }
    }
  }
}

Settings, Developer, Edit config. Paste into claude_desktop_config.json and restart.

Step-by-step: install Freshdesk in Claude Desktop

{
  "mcpServers": {
    "freshdesk": {
      "command": "docker",
      "args": [
        "run",
        "-i",
        "--rm",
        "-e",
        "FRESHDESK_DOMAIN",
        "-e",
        "FRESHDESK_API_KEY",
        "ghcr.io/wyre-ai/freshdesk-mcp:v1.0.12"
      ],
      "env": {
        "FRESHDESK_DOMAIN": "YOUR_FRESHDESK_DOMAIN",
        "FRESHDESK_API_KEY": "YOUR_FRESHDESK_API_KEY"
      }
    }
  }
}

Add to ~/.cursor/mcp.json (all projects) or .cursor/mcp.json (this project).

Step-by-step: install Freshdesk in Cursor

{
  "servers": {
    "freshdesk": {
      "command": "docker",
      "args": [
        "run",
        "-i",
        "--rm",
        "-e",
        "FRESHDESK_DOMAIN",
        "-e",
        "FRESHDESK_API_KEY",
        "ghcr.io/wyre-ai/freshdesk-mcp:v1.0.12"
      ],
      "env": {
        "FRESHDESK_DOMAIN": "YOUR_FRESHDESK_DOMAIN",
        "FRESHDESK_API_KEY": "YOUR_FRESHDESK_API_KEY"
      }
    }
  }
}

Add to .vscode/mcp.json. VS Code uses "servers", not "mcpServers".

Step-by-step: install Freshdesk in VS Code

codex mcp add freshdesk --env FRESHDESK_DOMAIN=YOUR_FRESHDESK_DOMAIN --env FRESHDESK_API_KEY=YOUR_FRESHDESK_API_KEY -- docker run -i --rm -e FRESHDESK_DOMAIN -e FRESHDESK_API_KEY ghcr.io/wyre-ai/freshdesk-mcp:v1.0.12

Step-by-step: install Freshdesk in Codex

{
  "mcpServers": {
    "freshdesk": {
      "command": "docker",
      "args": [
        "run",
        "-i",
        "--rm",
        "-e",
        "FRESHDESK_DOMAIN",
        "-e",
        "FRESHDESK_API_KEY",
        "ghcr.io/wyre-ai/freshdesk-mcp:v1.0.12"
      ],
      "env": {
        "FRESHDESK_DOMAIN": "YOUR_FRESHDESK_DOMAIN",
        "FRESHDESK_API_KEY": "YOUR_FRESHDESK_API_KEY"
      }
    }
  }
}

Add to ~/.gemini/config/mcp_config.json (all projects) or .agents/mcp_config.json (this project).

Step-by-step: install Freshdesk in Antigravity CLI

gemini mcp add freshdesk docker run -i --rm -e FRESHDESK_DOMAIN -e FRESHDESK_API_KEY ghcr.io/wyre-ai/freshdesk-mcp:v1.0.12

Gemini CLI was replaced by Antigravity CLI in June 2026 and remains only for enterprise licences and paid API keys.

Step-by-step: install Freshdesk in Gemini CLI

MCP servers run with your permissions and can read what you give them access to. Some need an API key: check the README and add it under env in the freshdesk block.

Maintenance

Last commit 4 days ago

Licence

No licence found, so reuse rights are unclear

Quality

Clear description, published package or server URL, original repository

Security

Not checked yet. What we check

What you need

Setting	Needed	What it is
`FRESHDESK_DOMAIN`Environment variable	Required	Freshdesk account subdomain — the part before .freshdesk.com (e.g. 'acme')
`FRESHDESK_API_KEY`Environment variable, secret	Required	Freshdesk API key (found under Profile Settings in the Freshdesk portal)
`MCP_TRANSPORT`Environment variable	Optional	Transport mode for the server. Set to 'stdio' for local CLI use; the image defaults to 'http' for gateway hosting. Default: `stdio`
`AUTH_MODE`Environment variable	Optional	Credential source: 'env' reads vars locally, 'gateway' expects header injection from the WYRE MCP Gateway. Default: `env`
`LOG_LEVEL`Environment variable	Optional	Log verbosity: debug, info, warn, error Default: `info`

From the publisher's entry in the official MCP Registry. Required settings are already in the install config below as placeholders.

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Freshdesk: common questions

How do I install Freshdesk?

In Claude Code run claude mcp add freshdesk -e FRESHDESK_DOMAIN=YOUR_FRESHDESK_DOMAIN -e FRESHDESK_API_KEY=YOUR_FRESHDESK_API_KEY -- docker run -i --rm -e FRESHDESK_DOMAIN -e FRESHDESK_API_KEY ghcr.io/wyre-ai/freshdesk-mcp:v1.0.12. For Claude Desktop, Cursor and VS Code, paste the config shown above and restart. See the install guides.

Is Freshdesk the official server?

Freshdesk is a community project by WYRE-AI, not verified by a company domain.

Is Freshdesk free?

The code is published under the NOASSERTION licence. The service it connects to may have its own pricing.

Is Freshdesk safe to use?

It scores 27 of 100. Grades: maintenance A, licence F, quality C. The security check has not run for it yet. Review the code before you install. How grades work.

What are alternatives to Freshdesk?

Similar MCP servers: Codebase Memory, ha-mcp, Agentic Flow, Pi MCP.

Does Freshdesk work with ChatGPT?

Not directly. It runs locally, and ChatGPT only connects to remote servers with a URL. Use it in Claude Code, Claude Desktop, Cursor, VS Code or Codex.