AI Plugin Indexemail-drafter vs triage-ticket
email-drafter and triage-ticket are both communication skills. triage-ticket scores higher (84 vs 71 out of 100). triage-ticket has more GitHub stars (6.1k), and triage-ticket was updated more recently (4 days ago). The table compares them side by side.
| email-drafter | triage-ticket | |
|---|---|---|
| Score | 71 / 100 | 84 / 100 |
| What it does | Draft a professional reply to an email provided by the user. | First-response playbook for an inbound customer message — classifies the ticket, restates the issue, gathers missing context, and routes the reply. |
| Publisher | Community: nerdai | Community: agentscope-ai |
| Grades | Maintenance A, Licence A, Quality B | Maintenance A, Licence A, Quality A |
| npm downloads a week | Not on npm | Not on npm |
| Runs | Skill | Skill |
| Works with | Claude Code, Claude apps | Claude Code, Claude apps |
| GitHub stars | 192 | 6,055 |
| Last commit | 19 Oct 2026 | 20 Oct 2026 |
| Licence | Apache-2.0 | Apache-2.0 |
| Listed since | 19 Oct 2026 | 20 Oct 2026 |
| Install email-drafter | Install triage-ticket |
Questions
Is email-drafter or triage-ticket more popular?
triage-ticket has more GitHub stars: 6,055.
Can I use email-drafter and triage-ticket together?
Yes. AI assistants can load several skills at once. Install both and the assistant picks the right one for each task.