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triage-ticket vs followups

triage-ticket and followups are both communication skills. triage-ticket scores higher (84 vs 79 out of 100). triage-ticket has more GitHub stars (6.1k), and triage-ticket was updated more recently (4 days ago). The table compares them side by side.

triage-ticketfollowups
Score84 / 10079 / 100
What it doesFirst-response playbook for an inbound customer message — classifies the ticket, restates the issue, gathers missing context, and routes the reply.Track sent messages awaiting responses across communication channels
PublisherCommunity: agentscope-aiCommunity: vellum-ai
GradesMaintenance A, Licence A, Quality AMaintenance A, Licence A, Quality A
npm downloads a weekNot on npmNot on npm
RunsSkillSkill
Works withClaude Code, Claude appsClaude Code, Claude apps
GitHub stars6,0551,442
Last commit20 Oct 202620 Oct 2026
LicenceApache-2.0MIT
Listed since20 Oct 202619 Oct 2026
Install triage-ticketInstall followups

Questions

Is triage-ticket or followups more popular?

triage-ticket has more GitHub stars: 6,055.

Can I use triage-ticket and followups together?

Yes. AI assistants can load several skills at once. Install both and the assistant picks the right one for each task.