Zendesk MCP
CommunityMCP server by markusvankempen · updated · ★ 0 · 51 downloads a week
Zendesk MCP: 14 tools for AI agents — create, search, assign, comment, and close support tickets. Zendesk MCP is a community project by markusvankempen, not verified by a company domain.
Last commit 134 days ago
Apache-2.0: permissive, fine for commercial use
Clear description, published package or server URL, original repository
Not checked yet. What we check
What you need
| Setting | Needed | What it is |
|---|---|---|
ZENDESK_Environment variable | Required | Your Zendesk subdomain (e.g. mycompany for mycompany.zendesk.com) |
ZENDESK_Environment variable | Required | Zendesk service account email address used for API authentication |
ZENDESK_Environment variable, secret | Required | Zendesk API token (Admin → Apps and integrations → APIs → Token access) |
From the publisher's entry in the official MCP Registry. Required settings are already in the install config below as placeholders.
Install Zendesk MCP
Built from the published package, never by AIclaude mcp add zendesk-mcp -e ZENDESK_SUBDOMAIN=YOUR_ZENDESK_SUBDOMAIN -e ZENDESK_EMAIL=YOUR_ZENDESK_EMAIL -e ZENDESK_API_TOKEN=YOUR_ZENDESK_API_TOKEN -- npx -y @markusvankempen/zendesk-mcp-serverRun in your terminal. Add --scope user to use it in every project.
{
"mcpServers": {
"zendesk-mcp": {
"command": "npx",
"args": [
"-y",
"@markusvankempen/zendesk-mcp-server"
],
"env": {
"ZENDESK_SUBDOMAIN": "YOUR_ZENDESK_SUBDOMAIN",
"ZENDESK_EMAIL": "YOUR_ZENDESK_EMAIL",
"ZENDESK_API_TOKEN": "YOUR_ZENDESK_API_TOKEN"
}
}
}
}Settings, Developer, Edit config. Paste into claude_desktop_config.json and restart.
{
"mcpServers": {
"zendesk-mcp": {
"command": "npx",
"args": [
"-y",
"@markusvankempen/zendesk-mcp-server"
],
"env": {
"ZENDESK_SUBDOMAIN": "YOUR_ZENDESK_SUBDOMAIN",
"ZENDESK_EMAIL": "YOUR_ZENDESK_EMAIL",
"ZENDESK_API_TOKEN": "YOUR_ZENDESK_API_TOKEN"
}
}
}
}Add to ~/.cursor/mcp.json (all projects) or .cursor/mcp.json (this project).
{
"servers": {
"zendesk-mcp": {
"command": "npx",
"args": [
"-y",
"@markusvankempen/zendesk-mcp-server"
],
"env": {
"ZENDESK_SUBDOMAIN": "YOUR_ZENDESK_SUBDOMAIN",
"ZENDESK_EMAIL": "YOUR_ZENDESK_EMAIL",
"ZENDESK_API_TOKEN": "YOUR_ZENDESK_API_TOKEN"
}
}
}
}Add to .vscode/mcp.json. VS Code uses "servers", not "mcpServers".
codex mcp add zendesk-mcp --env ZENDESK_SUBDOMAIN=YOUR_ZENDESK_SUBDOMAIN --env ZENDESK_EMAIL=YOUR_ZENDESK_EMAIL --env ZENDESK_API_TOKEN=YOUR_ZENDESK_API_TOKEN -- npx -y @markusvankempen/zendesk-mcp-server{
"mcpServers": {
"zendesk-mcp": {
"command": "npx",
"args": [
"-y",
"@markusvankempen/zendesk-mcp-server"
],
"env": {
"ZENDESK_SUBDOMAIN": "YOUR_ZENDESK_SUBDOMAIN",
"ZENDESK_EMAIL": "YOUR_ZENDESK_EMAIL",
"ZENDESK_API_TOKEN": "YOUR_ZENDESK_API_TOKEN"
}
}
}
}Add to ~/.gemini/config/mcp_config.json (all projects) or .agents/mcp_config.json (this project).
gemini mcp add zendesk-mcp npx -y @markusvankempen/zendesk-mcp-serverGemini CLI was replaced by Antigravity CLI in June 2026 and remains only for enterprise licences and paid API keys.
MCP servers run with your permissions and can read what you give them access to. Some need an API key: check the README and add it under env in the zendesk-mcp block.
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Zendesk MCP: common questions
How do I install Zendesk MCP?
In Claude Code run claude mcp add zendesk-mcp -e ZENDESK_SUBDOMAIN=YOUR_ZENDESK_SUBDOMAIN -e ZENDESK_EMAIL=YOUR_ZENDESK_EMAIL -e ZENDESK_API_TOKEN=YOUR_ZENDESK_API_TOKEN -- npx -y @markusvankempen/zendesk-mcp-server. For Claude Desktop, Cursor and VS Code, paste the config shown above and restart. See the install guides.
Is Zendesk MCP the official server?
Zendesk MCP is a community project by markusvankempen, not verified by a company domain.
Is Zendesk MCP free?
The code is published under the Apache-2.0 licence. The service it connects to may have its own pricing.
Is Zendesk MCP safe to use?
It scores 59 of 100. Grades: maintenance C, licence A, quality C. The security check has not run for it yet. Review the code before you install. How grades work.
What are alternatives to Zendesk MCP?
Similar MCP servers: exa, Agent Skills Search Server, brave, Atlassian Rovo MCP Server.
Does Zendesk MCP work with ChatGPT?
Not directly. It runs locally, and ChatGPT only connects to remote servers with a URL. Use it in Claude Code, Claude Desktop, Cursor, VS Code or Codex.
