AI Plugin Indexentities vs triage-ticket
entities and triage-ticket are both communication skills. triage-ticket scores higher (84 vs 70 out of 100). triage-ticket has more GitHub stars (6.1k), and triage-ticket was updated more recently (today). The table compares them side by side.
| entities | triage-ticket | |
|---|---|---|
| Score | 70 / 100 | 84 / 100 |
| What it does | Includes schema information and supported messages for the Business Skill (Skill) table/entity with Microsoft Dynamics 365 Field Service. | First-response playbook for an inbound customer message — classifies the ticket, restates the issue, gathers missing context, and routes the reply. |
| Publisher | Community: MicrosoftDocs | Community: agentscope-ai |
| Grades | Maintenance A, Licence C, Quality B | Maintenance A, Licence A, Quality A |
| npm downloads a week | Not on npm | Not on npm |
| Runs | Skill | Skill |
| Works with | Claude Code, Claude apps | Claude Code, Claude apps |
| GitHub stars | 269 | 6,055 |
| Last commit | 19 Oct 2026 | 20 Oct 2026 |
| Licence | CC-BY-4.0 | Apache-2.0 |
| Listed since | 19 Oct 2026 | 20 Oct 2026 |
| Install entities | Install triage-ticket |
Questions
Is entities or triage-ticket more popular?
triage-ticket has more GitHub stars: 6,055.
Can I use entities and triage-ticket together?
Yes. AI assistants can load several skills at once. Install both and the assistant picks the right one for each task.